BT Selects Axeda DRM for Remote Management of Emergency Generators

MANSFIELD, MA – July 15, 2002 – Axeda Systems Inc. (NASDAQ: XEDA), the pioneer of the growing market for device relationship management (DRM) enterprise software and services, announced today that BT, one of Europe's leading telecommunications groups, has selected the Axeda Supervisor™, a component of the Axeda Device Relationship Management System™, to enable remote monitoring and management of emergency power generators at BT's Aldershot U.K. site.

Axeda has been awarded a contract for a pilot program to design and install an Axeda DRM™ System to provide BT engineers and operational staff with a Web-based monitoring system. The system will enable them to remotely start the generators in case of a power outage, to monitor power usage and uptime, and to store and retrieve historical data for performance analysis.

"We selected the Axeda Device Relationship Management System to provide our clients with better service and greater visibility of our plant," said Russ Glanville, a power support manager for BT. "Our goal is to use the system to access and manage real-time performance data that is vital for more efficient usage of our power generators, thereby helping to decrease unexpected maintenance costs and keep our facility running at an optimal level."

"Businesses around the world are turning to device relationship management to provide proactive service while simultaneously increasing their operational efficiency. We are extremely pleased to be helping BT illustrate how the Axeda DRM system can meet those objectives while simultaneously saving time and money," said Robert M. Russell Jr., chairman and CEO of Axeda. "We also plan to demonstrate the value of our solution for increasing operator productivity, tracking and analyzing power usage and predicting maintenance schedules."

The Axeda DRM System allows enterprises to leverage the Internet to remotely monitor, manage, and service intelligent devices, automating the real-time management of critical business and operational information. A component of Axeda DRM, the Axeda Supervisor suite, provides a comprehensive Internet-based decision support solution for managing devices, facilities, and automation systems. It incorporates the latest device relationship management technology to give customers the benefits of supervisory control, sophisticated scheduling, multiple remote access options, secure Firewall-Friendly™ communications, rapid application development, and connectivity with enterprise databases and applications.

About Axeda
Axeda Systems Inc. (NASDAQ: XEDA) is the pioneer in the growing market for Device Relationship Management (DRM) enterprise software and services. Axeda helps businesses become more competitive by using the Internet to extract real time information hidden in their intelligent devices. The company's flagship product, the Axeda Device Relationship Management System is a distributed software solution that lets businesses remotely monitor, manage and service intelligent devices, deployed around the world, allowing them to optimize their service, development, sales and manufacturing operations. Axeda customers are Global 2000 companies in many markets including Industrial and Building Automation, High-technology, Medical Instrumentation, Office Automation and Semiconductor Equipment industries. Axeda has sales and service offices in the US, Europe, Israel and Japan, and distribution partners worldwide. More information about Axeda is available at www.axeda.com.

About BT
BT is one of Europe's leading telecommunications groups, offering voice, broadband, data and Internet services. British Telecommunications plc is a wholly owned subsidiary of BT Group plc. Its principal activities include local, long distance and international telecommunications services, internet services and IT solutions. More information about Axeda is available at www.bt.com.

About Device Relationship Management

Everyday intelligent devices such as copiers, elevators, vending machines, building control units, medical devices, and even automobiles are an important new source of business information. Device Relationship Management is a growing new market that allows companies to tap into this valuable information anytime anywhere. Pioneered by Axeda, Device Relationship Management provides a distributed information management system that leverages the Internet to allow timely, accurate, and unbiased information to be communicated automatically between intelligent devices, wherever they are deployed around the world, and service personnel or enterprise business systems. Device Relationship Management helps turn reactive businesses into proactive businesses providing new sources of revenue, increased operational efficiency and lower costs with an ROI that is often measured in months.

© 2002 Axeda Systems. All rights reserved. Axeda, Axeda Systems, Axeda DRM, Axeda Supervisor, Axeda Device Relationship Management System, Axeda Enterprise, Axeda Applications, Axeda Agent, Automatic eCommerce, Firewall-Friendly, and Access. Insight. In Real Time. are trademarks of Axeda Systems. The Axeda logo and stylized bitstream design are trademarks of Axeda Systems. All other trademarks are either property of Axeda Systems or property of their respective owners.

This press release may contain certain forward-looking statements that relate to Axeda's future performance. Such statements are subject to a number of risks and uncertainties that may cause the actual events of future results to differ from those discussed herein. Such factors include, among others: uncertainties in the market for DRM products; the long sales cycle for DRM products; limited distribution channels; the difficulty of protecting proprietary rights; present and future competition; and Axeda's ability to manage technological change and respond to evolving industry standards. Investors are advised to read Axeda's Annual Report on Form 10-K, quarterly reports on Form 10-Q and Forms 8-K filed with the Securities and Exchange Commission, particularly those sections entitled "Factors Affecting Operating Results" and "Risk Factors" for a more complete discussion of these and other risks and uncertainties.




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